Help Center

Relic Trader is a platform for managing and trading collectible trading card game products, including Magic: The Gathering and Pokémon TCG items. You can organize your collection in binders, browse available items, and make offers to buy or sell cards directly with other collectors.

Create an account with your first name, last name, email address, and password. You can optionally choose a username, otherwise one will be auto-assigned. You must be at least 18 years old to sign up. After creating your account, you'll receive a confirmation email to verify it.

Binders are a way to organize your collection on Relic Trader. You can create multiple binders to categorize your cards (e.g., "Trade Binder," "Personal Collection," "For Sale"). Each binder can contain multiple items, and you can easily manage which cards are available for trading or selling.

We support the following card condition grades to help buyers and sellers accurately describe and assess items:

• Near Mint: Cards show minimal to no wear with nearly unmarked surfaces, sharp corners, and clean edges. May have one or two tiny imperfections only visible upon close inspection. Ideal for collectors seeking cards that look nearly unplayed.
• Excellent: Cards display minor wear from light handling but remain in great condition. May have slight edge whitening or a few small surface marks. Corners are still crisp with minimal rounding. Perfect for players who want high-quality cards for their decks.
• Good: Cards show noticeable play wear including visible edge whitening, light scratches, or minor scuffing. Corners may have slight rounding but the card maintains its structural integrity. Surface remains clean without major blemishes. Suitable for casual play.
• Poor: Cards display moderate to heavy wear with imperfections such as creases, substantial edge wear, noticeable surface damage, or rounded corners. While still playable in sleeves, these cards show clear signs of extensive use. Best for players prioritizing functionality over condition.
• Damaged: Cards have major defects that may impact structural integrity or tournament legality. This includes severe creases, tears, water damage, extensive surface wear, or other issues that compromise the card's playability. May not be tournament legal even when sleeved.

They’re optional, but strongly recommended if you want serious offers. Real photos and a brief description, especially details about the item’s condition, help buyers confirm authenticity and feel confident reaching out.

Browse available items, find one you're interested in, and click "Make an Offer." Enter the amount you'd like to offer and submit. The seller will be notified and can accept, reject, or counter your offer. You'll receive a notification when the seller responds to your offer.

There is currently no option to cancel an offer yourself. Offers expire automatically, and offers for unavailable inventory may be cancelled automatically. Before selecting Confirm Offer, review the amount carefully. If accepted, your offer is added to your cart with a 24-hour checkout window, subject to item availability.

Accepting an offer or counteroffer locks in the agreed price for 24 hours but does not reserve the item. Sellers may accept multiple offers on the same item, and another buyer may purchase it before checkout is completed. Completing checkout establishes the seller’s commitment to sell the purchased quantity at the agreed price. If you want to propose a different price, counter instead.

Countering rejects the current offer and creates a new offer with your updated terms. The other user can accept, counter again, or reject.

Rejecting declines that offer and ends it under those terms. Either user can still make a new offer unless restricted by settings or policy.

Messages are for coordination and clarification. The binding terms are what’s shown in the offer details (price, quantity, shipping method/fees, etc.). If something needs to change, make a new offer or counter with the updated terms.

Your accepted offer is added to your cart. Accepting an offer or counteroffer locks in the agreed price for 24 hours but does not reserve the item. The item may be purchased by another buyer before checkout is completed. Complete checkout promptly while the item is still available.

Purchased items are automatically added to your collection at checkout. If you already have an item with the same product, condition, and print type, its quantity increases by the purchased quantity. The seller’s quantity decreases by the purchased quantity.

You’ll be notified when the seller adds tracking. Once your order arrives, open it from your Orders page and select "Mark order received" to confirm delivery and initiate the seller’s payout. Collection updates happen at checkout and do not confirm delivery.

Payments are processed through our third-party payment processor. We accept major credit cards, debit cards, and other payment methods supported by our payment partner. All transactions are secure and encrypted.

For higher-priced transactions, we recommend:

• Tracked shipping
• Signature confirmation
• Insurance (when appropriate)
• Photos/video of item condition and packaging before shipment

Relic Trader may add extra confirmation steps for high-value offers to reduce fraud and mistakes.

The current standard seller fee is 11.75% per completed order, plus a $0.30 transaction fee per completed order.

If we introduce subscription tiers or promotional pricing with lower seller fees later, those rates will be disclosed before they apply. You can also review the latest fee language in our Terms and Conditions.

Rate your experience with the other person on a scale of 1 to 5 stars. Use this suggested guide to choose the rating that best reflects your transaction:

Buyers can consider item accuracy, packaging, shipping, and communication. Sellers can consider payment, follow-through, and communication when needed. A smooth transaction with little communication can still deserve 5 stars. A cancellation request or a legitimate concern alone is not a reason for a lower rating; consider how the other person handled it.

• 5 stars: Excellent transaction; everything went as expected.
• 4 stars: Good transaction with a minor issue.
• 3 stars: Acceptable, but there were notable issues.
• 2 stars: Poor experience or significant problems.
• 1 star: Serious failure or unacceptable experience.

Both the buyer and seller can leave feedback for each other once an order has been placed. Each person has 30 days from when the order was placed to submit feedback. Open the order from your Orders page and select "Leave Feedback." The deadline starts when the order is placed, not when it is delivered.

Feedback stays hidden from its recipient until both parties have submitted feedback or the 30-day deadline has passed. If only one person submits feedback, it will be revealed after the deadline. Publication may take up to an hour after either condition is met.

If neither person submits feedback within 30 days, the feedback window closes without a rating or comment for either person. No automatic rating is added, and neither person’s overall feedback score changes. Feedback cannot be submitted after the deadline.

Your overall feedback score is the average of the revealed ratings you have received, on a scale of 1 to 5. Feedback that is still hidden is not included in your score. Once it is revealed, it counts toward the recipient’s overall score.

A comment is required for ratings of 3 stars or fewer and optional for 4 or 5 stars. Comments can be up to 500 characters. Be factual, respectful, and specific: describe what went well or what went wrong, such as item condition, packaging, shipping, payment, follow-through, or communication, and whether an issue was resolved. Do not include personal information, personal attacks, threats, profanity, racist or discriminatory language, or other hateful content. Honest negative feedback is welcome, but it must follow our feedback and communication rules. For example, a buyer might write: "The card matched the listed condition and was packaged securely." A seller might write: "The buyer paid promptly and the transaction went smoothly." Review your rating and comment before submitting: submitted feedback cannot be edited by its author. Relic Trader may remove feedback comments, associated ratings, or both when they violate our Terms.

If you experience any issues with a transaction, please reach out through our Discord server. We'll work to help resolve disputes fairly.

Account deletion is not available from the dashboard. If you want to discuss account deletion options, please contact us through our Discord server.